Terms of Service

Welcome to Agent Up. These Terms of Service ("Terms") govern your use of the Agent Up website at agentup.com.au (the "Website") and any services provided by DAI Advisory Pty Ltd ACN 663 777 580 trading as Agent Up ("Agent Up", "we", "us", or "our").

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1 About Agent Up

Agent Up is a licensed real estate agency operating in Queensland, Australia. We provide residential property sales services, including property marketing, listing management, buyer negotiations, and settlement coordination.

Agent Up holds a real estate licence issued by the Queensland Office of Fair Trading. Our licence number is 4928383. We are members of the Real Estate Institute of Queensland (REIQ).

2 Website Use

2.1 Permitted Use

You may use our Website to:

• Access information about our services and pricing
• Submit enquiries about selling your property
• Use our property price estimation tools
• Contact us via our online forms

2.2 Prohibited Conduct

You must not:

• Use the Website for any unlawful purpose
• Provide false or misleading information
• Attempt to gain unauthorised access to any part of our Website or systems
• Copy, reproduce, or redistribute any content without our permission
• Use automated tools to scrape or collect data from our Website

3 Real Estate Services

3.1 Agency Agreement

If you engage Agent Up to sell your property, you will be required to sign a formal Agency Agreement as required by the Property Occupations Act 2014 (Qld). The Agency Agreement is a separate legal contract that sets out the terms of our engagement, including commission rates, marketing costs, and the duration of the agency period.

These Terms of Service govern your use of our Website only. They do not replace or override any Agency Agreement you may enter into with us.

3.2 Commission and Fees

Our standard commission rate is 1% of the sale price (plus GST), with a minimum commission of $10,000 (plus GST). Commission is payable at settlement from the proceeds of sale.

Marketing costs, including photography packages and portal listing fees, are payable separately and may be due prior to settlement. Full pricing details are available on our Website and will be confirmed in writing before you incur any costs.

3.3 Cooling-Off Period

Under Queensland law, you have a cooling-off period after signing an Agency Agreement during which you may withdraw from the agreement. Details of the cooling-off period will be provided in the Agency Agreement documentation.

4 Property Price Estimates

Our Website may provide property price estimates or market data. This information is provided for general guidance only and does not constitute a formal property valuation.

Property price estimates:

• Are generated using automated tools and third-party data sources
• May not account for unique property features, condition, or recent improvements
• Should not be relied upon for making financial decisions
• Are not a substitute for a professional property valuation

We recommend obtaining an independent property valuation before making any decisions regarding the sale or purchase of property.

5 Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of Agent Up or our licensors and is protected by Australian and international copyright laws.

The Agent Up name, logo, and branding are trademarks of DAI Advisory Pty Ltd trading as Agent Up. You may not use our trademarks without our prior written consent.

6 Third-Party Content and Links

Our Website may contain links to third-party websites or display content from third-party sources, including property data providers. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites or services.

Property listings displayed on our Website may also appear on third-party property portals such as realestate.com.au and Domain. Your use of those platforms is subject to their respective terms and conditions.

7 Disclaimers

To the maximum extent permitted by law:

• 7.1 We provide our Website on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of any content on our Website.
• 7.2 Property information, including price estimates and market data, has been obtained from third-party sources and has not been independently verified. We do not guarantee the accuracy of this information.
• 7.3 We do not provide financial, legal, or taxation advice. We recommend you obtain independent professional advice before making decisions about buying or selling property.
• 7.4 Any price indication on our Website is not a valuation and should not be relied upon as such.

8 Limitation of Liability

To the maximum extent permitted by law, Agent Up and its directors, employees, and agents will not be liable for any loss or damage arising from:

• Your use of or inability to use our Website
• Any reliance on information provided on our Website
• Any errors or omissions in our Website content
• Unauthorised access to or alteration of your data

Nothing in these Terms excludes or limits any consumer guarantees under the Australian Consumer Law that cannot be excluded or limited by law.

9 Privacy

We collect, use, and disclose your personal information in accordance with our Privacy Policy, which is available on our Website. By using our Website, you consent to our collection and use of your personal information as described in our Privacy Policy.

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

10 Changes to These Terms

We may update these Terms from time to time. We will post any changes on this page and update the "Last updated" date. Your continued use of our Website after any changes constitutes your acceptance of the revised Terms.

11 Governing Law

These Terms are governed by the laws of Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of Queensland for any disputes arising from these Terms or your use of our Website.